Reflections of a Servant Leader

Maj Gen Flowers reflects on his life by anchoring his story on the fact that he is the longest serving Airman in Air Force history and longest serving African American in the Department of Defense—46 years, rising to both Master Sergeant and Major General. He vividly describes his early life growing up in his grandparents’ home, working as young sharecropper, and spending countless hours in both church and school.

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Back Page Notes- Noise: A Flaw in Human Judgement

Nobel laureate, Daniel Kahneman, and his team make a case for the reduction of noise in judgement. They argue reducing both bias and noise (inconsistency/variability) is necessary to improve decision making. Accuracy in human judgement is highly desirable, especially for our key decision makers. Relying on checklists and statistics help to reduce noise and produce more predictable results. The authors aren’t saying intuition (gut) is necessarily something to be disregarded, but rather informed, discipled, and delayed prior to execution.

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