Army Email Login (ARMY 365 Webmail)
READ THIS FIRST!
The intent of this page is to provide the quickest way to both access AND Login to your needed link. If you do find any errors or are having trouble logging on please drop a comment below or contact us
Access to Army email (Army 365 Webmail and Army 365 Teams) is available through a web browser (preferably Microsoft Edge or Chrome) ONLY and WILL NOT be accessible through the MS Outlook or Teams app on personally owned computers, tablets, or phones.
DO NOT use Internet Explorer for Army email.
ONLY use Firefox if set up for CAC already (requires ActivClient).
To access Army Email Login (now ARMY 365 Webmail):
- Connect your CAC reader with CAC inserted to your computer. (Computer will recognize with an audible ding and icon in the task bar)
- Open a fresh web browser (Microsoft Edge or Chrome; Firefox only if configured with ActivClient) and go to Army 365 Webmail.
- Enter your @army.mil email. Select SIGN IN WITH CAC/PIV.
- Select the AUTHENTICATION certificate when prompted.
- Enter your six-digit PIN for your CAC.
- Have questions or issues with Army email? Find answers and pictorial steps HERE.
Army Email Enterprise Assessment Services Help Desk:
Phone – 1-866-335-2769 Email – usarmy.leavenworth.cac.mbx.aeas-helpdesk@army.mil
*************** ARMY OWA EMAIL LEGACY INFORMATION ***************
To Access Email, do this:
- Have your CAC card and a CAC reader. (ensure the reader is plugged-in with CAC inserted prior to landing on the website)
- Access Army OWA Webmail: https://web.mail.mil/owa/
- If “Certificate error”, ” Security Error” or “site not secure error” you can safely bypass this and continue to OWA mail.
- STILL HAVING ISSUES? Switch browsers to Microsoft Explorer, Firefox, or Chrome.
- STILL HAVING ISSUES? Clear out your cookies and history from the browser (or close the browser and open a fresh browser, not a new tab).
Other Resources
Other than DODReads.com (-: The best resource on the web for accessing your Army E-mail and CAC based computing is MilitaryCAC.com. Here you will find detailed instructions and FAQ’s for accessing your Army e-mail.
I hope these links are useful to you if you find that any of them are broken please leave me a comment below and let me know what browser you were using and what version of windows you have.
Additional Military Links:
Navy Links: ATFP Training (90 US) – CMSID (27.1k US) – Cyber Awareness Challenge (5.8k US) – NAVADMIN (22k US) – Navy Eval (1.3k US) Navy E Learning (27.1k US) – Navy E Leave (480 US) * – Navy ESAMS (5.4k US) – Navy FLTMPS ( 2.9 US ) – Navy PRTS (4.4k US) MyPay – My Navy Portal (368k US) – Navy NSIPS (27.1k US)- NMCI Webmail & Help Desk (East) (8.1k US) – OMPF (4.4k US) – PRIMS Navy (3.6k US) – PARFQ (1.6k US) – Navy PET – Navy TRiPS (1.6K US) – Navy TWMS ( 8.1k US) – WEBSKED – SkillBridge – Navy TAP (80AF / ) – Eval
Army Links: Army OWA Email (14k AF / 14k US ) – Army ATAAPS (200 AF / 4.4k US ) – Army EER & EES (19k AF / 49k US) – ARMY ACT (18k US) – ATRRS ( 9.9 US) – ALMS (10k AF / 4.4k US) – GCSS Login ( 6.6 US / )
Air Force Links: ADLS Login (1.3k US) – Air Force ATAAPS (1.6 US ) – Air Force Webmail (3.6k US)
Marine Corps Links: Battle Skills Test (40 US) {USMC BST=260} — MARADMIN (22k US) — Marine Pay Charts (800 US)
Your connection is not private
Attackers might be trying to steal your information from web.mail.mil (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_REVOKED
To get Chrome’s highest level of security, turn on enhanced protection
web.mail.mil normally uses encryption to protect your information. When Google Chrome tried to connect to web.mail.mil this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be web.mail.mil, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.
You cannot visit web.mail.mil right now because its certificate has been revoked. Network errors and attacks are usually temporary, so this page will probably work late
If you type ‘thisisunsafe’ it will allow you to continue
YOU ARE A GENIUS!!! THIS REALLY DID WORK!!!
Holy crap this is life changing knowledge for SMs
I do not know the date of this article, but I am getting the following error: “404 – File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.”
Thanks for letting me know. I just checked it today and the link works. Recommend you clear your browser and try again.
Were you on a .mil network or civilian? Because it is down on civ and has been for a month
Army Enterprise Assessment Services Help Desk and usarmy.leavenworth.cac.mbx.aeas-helpdesk@army.mil are not the correct help desk or email to contact for webmail problems. You want the AESD (Army Enterprise Service Desk) web address https://aesd-w-army.mil or call 1-866-335-ARMY.
Thank you, could you let me know what are the correct e-mails and I’ll be sure to update
I am getting access denied of session reference 5d62b812
Candace, Thanks for letting me know. If you have a solution for access please reach out so I can update our instructions
the link isnt working at all Chrome OS Samsung, maybe 2019 ish, on google chrome
the website doesn’t prompt a CAC cert selection table it just brings me there and states there’s an error
When I try to login I get an error code saying “Outlook Web App is currently disabled for user EASF\1547****.MIL.
Anyone know any fixes?
I have tried Chrome, Internet explorer and Microsoft Edge and continue to get web.mail.mil uses encryption to protect your information. When Microsoft Edge tried to connect to web.mail.mil this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be web.mail.mil, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Microsoft Edge stopped the connection before any data was exchanged.
You can’t visit web.mail.mil right now because its certificate has been revoked. Network errors and attacks are usually temporary, so this page will probably work later.
I have cleared all history and cookies. I used to be able to click on “advanced” and then click on “go to site anyway”, however the “advanced” no longer gives me any option to continue.
Any suggestions?
Type ‘thisisunsafe’ and you should be able to continue.
i thought this was a joke, until i just tried it for laughs…. but now youre laughing cause it actually worked.
I am still having the same issue even after clearing browser history and cookies. The error message matches the comment from June 17, 2021.
I keep on getting the below– any advice? I tried Chome, Explorer, and Edge (using my NIPR email address)
Unhandled Execution Error
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: Microsoft.Exchange.Clients.Owa.Core.OwaURLIsOutOfDateException:
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[OwaURLIsOutOfDateException]
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.GetOwaUrlForExternalMailbox(OWAMiniRecipient owaMiniRecipient) +510
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.GetExchangePrincipal(OwaContext owaContext, ExchangePrincipal& exchangePrincipal) +311
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie) +251
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.AcquireAndPreprocessUserContext(OwaContext owaContext, HttpRequest request) +786
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext) +836
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext) +65
Microsoft.Exchange.Clients.Owa.Core.OwaRequestEventInspector.OnPostAuthorizeRequest(Object sender, EventArgs e) +285
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +80
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +171
Did you find a solution? I just started getting the same error this week.
I am getting the same message, it just started happening to me out of the blue. Any luck?
I have received the same message.
i continue to get server errors when I try to use OWA
I have in the past been able to access from home, on my PC using CAC. Lately, this is not working. I am an M-Day Soldier so connecting this way is important. This is what I keep getting. I have tried IE and Chrome.
Can’t reach this page
•Make sure the web address https://web-cols04.mail.mil is correct
•Search for this site on Bing
•Refresh the page
More information More information
Fix connection problems
cannot reach server (on a Mac using Safari)
I THINK I found a solution, if you keep getting the “cert Revoked” error on your personal computer, you need to redownload the Certs. Go to this site : https://militarycac.com/dodcerts.htm and follow the steps. I was able to get on the military email, JKO, and ALMS SO FAR on google chrome. I have yet to try the other browsers. Hopes this helps!!!
I been trying to access the web-mail from home since weeks, internet explorer, edge, chrome and firefox. Nothing works, i keep getting the errror NET::ERR_CERT_REVOKED i dont even get to the “warning Banner” no more… Any ideas? Yes i deleted the brower history/coockies
Thank you!
I just keep getting the message: Your session could not be established.
I’m getting the following error:
Server Error in ‘/owa’ Application.
Unhandled Execution Error
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: Microsoft.Exchange.Clients.Owa.Core.OwaURLIsOutOfDateException:
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[OwaURLIsOutOfDateException]
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.GetOwaUrlForExternalMailbox(OWAMiniRecipient owaMiniRecipient) +513
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.GetExchangePrincipal(OwaContext owaContext, ExchangePrincipal& exchangePrincipal) +311
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie) +251
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.AcquireAndPreprocessUserContext(OwaContext owaContext, HttpRequest request) +786
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext) +836
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext) +65
Microsoft.Exchange.Clients.Owa.Core.OwaRequestEventInspector.OnPostAuthorizeRequest(Object sender, EventArgs e) +285
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +80
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +171
I can get on other mil websites with my cac. The only thing I cannot view is my email. I was able to get on two weeks ago.
Same issue here. I’ve deleted all the cookies/history and re-downloaded the certificate. Nada. My school starts in 6 days. I have to have access to my email. If my IT guy at work fixes it I’ll tell you how we did it.
I availed hire wordpress plugin developer service by https://ldninjas.com. It was superb.
Army Enterprise Assessment Services Help Desk and usarmy.leavenworth.cac.mbx.aeas-helpdesk@army.mil are not the correct help desk or email to contact for webmail problems. You want the AESD (Army Enterprise Service Des) web address https://aesd-w-army.mil or call 1-866-335-ARMY.
I keep getting the 500 redirect page
When attempting to log in to OWA, seeing error message stating “A mailbox couldn’t be found for EASF\1266858660.MIL. If the problem continues, contact your help desk.
Apparently, I don’t have an email anymore, even though I’m AD and don’t retire until next July.
Hello everyone, try inserting your CAC before clicking the link. I had no issues when I did this.
Can anyone help ?? keep getting this code when i try to log on. worked about a week ago then since im getting the code.
UTC Date: 2022-04-10T12:28:13.081Z
Client Id: 2B5881AF4DA14A29AA6362A3410A7D6A
Session Id: 9f82ba67-b835-45ee-8333-fb1fd4f0aa22
Client Version: 20220318002.08
BootResult: configuration
err: Microsoft.Exchange.Data.Storage.InvalidLicenseException
esrc: StartupData
et: ServerError
estack: Error: 500
at f (https://webmail.apps.mil/mail/:297:201342)
at https://webmail.apps.mil/mail/:297:210450
st: 500
ehk: X-OWA-Error
efe: BN1P111CA0092
ebe: PH1P111MB1353
emsg: InvalidLicenseError
Hi. I accessed this web page: Army OWA Webmail can be accessed here: https://web.mail.mil/owa/
I was prompted for my CAC card information. I entered that successfully. Now I get error “A mailbox couldn’t be found for EASF\1463420854.CTR. If the problem continues, contact your helpdesk.”. I am a civilian contractor. My Army email address is dale.m.thomas19.ctr@mail.mil.
Hello, im having issues with trying to get access to my military email. Every time I attempt to log in I get the following: X-ClientId: CFBD60FB7A1047F29E4D95A6D75BA8F8
request-id d5bd897a-7419-4c2b-873e-afd6baf91dff
X-OWA-Error Microsoft.Exchange.Data.Storage.ObjectNotFoundException
X-OWA-Version 15.1.2507.13
X-FEServer UGUNHY04
X-BEServer UGUNHY03
I’m in the same situation, did you solve it?
Try this link, I was getting the same errors as above when trying to use the previous links. This link gave me direct access.
https://outlook-dod.office365.us/mail/inbox/
An error occurs when logging in to https://web.mail.mil/owa/
X-ClientId: C2A1899607B34796A94CE2C7F7F143BE
request-id 352e1828-c651-432c-aa81-8af2d8c0ace1
X-OWA-Error Microsoft.Exchange.Data.Storage.ObjectNotFoundException
X-OWA-Version 15.1.2507.13
X-FEServer UGUNHY06
X-BEServer UGUNHY03
Date:2022-11-23 1:59:22 AM
How can I do it?
Greetings,
I am receiving the following error message when attempting to logon to my email. Can anyone assist?
An error occurred
No valid client certificate found in the request. No valid certificates found in the user’s certificate store. Please try again after closing and reopening the browser and choose a different authentication method.
Sign in with other options
Report this error to your administrator
Error details
Activity ID: 3fd01b04-44c3-f8c6-f84a-f3cfd92b580b
Relying party: Microsoft Office 365 Identity Platform USGov
Error details: MSIS7121: The request did not contain a valid client certificate that can be used for authentication. This occurs when there are no valid certificates on the client computer, for example if all certificates have expired or been revoked. Error Code: 0x490
Node name: a869c56e-1c3c-4c0f-977c-87ac6e6a92e7
Error time: Wed, 10 May 2023 01:10:30 GMT
Proxy server name: DC***01
Cookie: enabled
User agent string: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36 Edg/113.0.1774.35
Angel, thanks for letting me know about your error. If you found a work around for this please let me know so I can update my instructions.