Army Email Login (ARMY 365 Webmail)

Army email
Click to access Army 365 Webmail

READ THIS FIRST!

Access to Army email (Army 365 Webmail and Army 365 Teams) is available through a web browser (preferably Microsoft Edge or Chrome) ONLY and WILL NOT be accessible through the MS Outlook or Teams app on personally owned computers, tablets, or phones.

DO NOT use Internet Explorer for Army email.

ONLY use Firefox if set up for CAC already (requires ActivClient).

To access Army Email Login (now ARMY 365 Webmail):

  1. Connect your CAC reader with CAC inserted to your computer. (Computer will recognize with an audible ding and icon in the task bar)
  2. Open a fresh web browser (Microsoft Edge or Chrome; Firefox only if configured with ActivClient) and go to Army 365 Webmail.
  3. Enter your @army.mil email. Select SIGN IN WITH CAC/PIV.
  4. Select the AUTHENTICATION certificate when prompted.
  5. Enter your six-digit PIN for your CAC.
  6. Have questions or issues with Army email? Find answers and pictorial steps HERE.

Army Email Enterprise Assessment Services Help Desk:

Phone – 1-866-335-2769 Email – usarmy.leavenworth.cac.mbx.aeas-helpdesk@army.mil

*************** ARMY OWA EMAIL LEGACY INFORMATION ***************

To Access Email, do this:

  1. Have your CAC card and a CAC reader. (ensure the reader is plugged-in with CAC inserted prior to landing on the website)
  2. Access Army OWA Webmail: https://web.mail.mil/owa/
  3. If “Certificate error”, ” Security Error” or “site not secure error” you can safely bypass this and continue to OWA mail.
  4. STILL HAVING ISSUES? Switch browsers to Microsoft Explorer, Firefox, or Chrome.
  5. STILL HAVING ISSUES? Clear out your cookies and history from the browser (or close the browser and open a fresh browser, not a new tab).

Other Resources

Other than DODReads.com (-: The best resource on the web for accessing your Army E-mail and CAC based computing is MilitaryCAC.com. Here you will find detailed instructions and FAQ’s for accessing your Army e-mail.

I hope these links are useful to you if you find that any of them are broken please leave me a comment below and let me know what browser you were using and what version of windows you have.

Additional Military Links:
Navy Links: ATFP Training (90 US) – CMSID (27.1k US) – Cyber Awareness Challenge (5.8k US) – NAVADMIN (22k US) – Navy Eval (1.3k US) Navy E Learning (27.1k US) – Navy E Leave (480 US) * – Navy ESAMS (5.4k US) – Navy FLTMPS ( 2.9 US ) – Navy PRTS (4.4k US) MyPayMy Navy Portal (368k US) – Navy NSIPS (27.1k US)- NMCI Webmail & Help Desk (East) (8.1k US) – OMPF (4.4k US) – PRIMS Navy (3.6k US) – PARFQ (1.6k US) – Navy PETNavy TRiPS (1.6K US) – Navy TWMS ( 8.1k US) – WEBSKEDSkillBridgeNavy TAP (80AF / ) – Eval
Army Links: Army OWA Email (14k AF / 14k US ) – Army ATAAPS (200 AF / 4.4k US ) – Army EER & EES (19k AF / 49k US) – ARMY ACT (18k US) – ATRRS ( 9.9 US) – ALMS (10k AF / 4.4k US) – GCSS Login ( 6.6 US / )
Air Force Links: ADLS Login (1.3k US) – Air Force ATAAPS (1.6 US ) – Air Force Webmail (3.6k US)
Marine Corps Links: Battle Skills Test (40 US) {USMC BST=260} — MARADMIN (22k US) — Marine Pay Charts (800 US)


36 thoughts on “Army Email Login (ARMY 365 Webmail)

  • June 17, 2021 at 7:54 am
    Permalink

    Your connection is not private
    Attackers might be trying to steal your information from web.mail.mil (for example, passwords, messages, or credit cards). Learn more
    NET::ERR_CERT_REVOKED
    To get Chrome’s highest level of security, turn on enhanced protection
    web.mail.mil normally uses encryption to protect your information. When Google Chrome tried to connect to web.mail.mil this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be web.mail.mil, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

    You cannot visit web.mail.mil right now because its certificate has been revoked. Network errors and attacks are usually temporary, so this page will probably work late

    Reply
    • July 25, 2021 at 7:27 pm
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      If you type ‘thisisunsafe’ it will allow you to continue

      Reply
      • November 1, 2021 at 8:27 pm
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        YOU ARE A GENIUS!!! THIS REALLY DID WORK!!!

        Reply
        • March 26, 2022 at 6:08 am
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          Holy crap this is life changing knowledge for SMs

          Reply
  • June 29, 2021 at 6:09 am
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    I do not know the date of this article, but I am getting the following error: “404 – File or directory not found.
    The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.”

    Reply
    • July 5, 2021 at 12:41 pm
      Permalink

      Thanks for letting me know. I just checked it today and the link works. Recommend you clear your browser and try again.

      Reply
      • July 11, 2021 at 4:20 pm
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        Were you on a .mil network or civilian? Because it is down on civ and has been for a month

        Reply
        • March 7, 2022 at 2:38 pm
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          Thank you, could you let me know what are the correct e-mails and I’ll be sure to update

          Reply
  • July 6, 2021 at 9:23 am
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    the link isnt working at all Chrome OS Samsung, maybe 2019 ish, on google chrome
    the website doesn’t prompt a CAC cert selection table it just brings me there and states there’s an error

    Reply
  • July 6, 2021 at 10:19 am
    Permalink

    When I try to login I get an error code saying “Outlook Web App is currently disabled for user EASF\1547****.MIL.
    Anyone know any fixes?

    Reply
  • July 8, 2021 at 10:31 pm
    Permalink

    I have tried Chrome, Internet explorer and Microsoft Edge and continue to get web.mail.mil uses encryption to protect your information. When Microsoft Edge tried to connect to web.mail.mil this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be web.mail.mil, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Microsoft Edge stopped the connection before any data was exchanged.

    You can’t visit web.mail.mil right now because its certificate has been revoked. Network errors and attacks are usually temporary, so this page will probably work later.

    I have cleared all history and cookies. I used to be able to click on “advanced” and then click on “go to site anyway”, however the “advanced” no longer gives me any option to continue.

    Any suggestions?

    Reply
    • July 25, 2021 at 7:28 pm
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      Type ‘thisisunsafe’ and you should be able to continue.

      Reply
      • September 12, 2021 at 10:52 am
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        i thought this was a joke, until i just tried it for laughs…. but now youre laughing cause it actually worked.

        Reply
  • July 9, 2021 at 7:19 am
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    I am still having the same issue even after clearing browser history and cookies. The error message matches the comment from June 17, 2021.

    Reply
  • July 9, 2021 at 9:26 am
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    I keep on getting the below– any advice? I tried Chome, Explorer, and Edge (using my NIPR email address)

    Unhandled Execution Error
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: Microsoft.Exchange.Clients.Owa.Core.OwaURLIsOutOfDateException:

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [OwaURLIsOutOfDateException]
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.GetOwaUrlForExternalMailbox(OWAMiniRecipient owaMiniRecipient) +510
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.GetExchangePrincipal(OwaContext owaContext, ExchangePrincipal& exchangePrincipal) +311
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie) +251
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.AcquireAndPreprocessUserContext(OwaContext owaContext, HttpRequest request) +786
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext) +836
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext) +65
    Microsoft.Exchange.Clients.Owa.Core.OwaRequestEventInspector.OnPostAuthorizeRequest(Object sender, EventArgs e) +285
    System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +80
    System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +171

    Reply
    • October 11, 2021 at 4:25 pm
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      Did you find a solution? I just started getting the same error this week.

      Reply
    • November 4, 2021 at 7:26 pm
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      I am getting the same message, it just started happening to me out of the blue. Any luck?

      Reply
    • November 25, 2021 at 8:46 am
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      I have received the same message.

      Reply
  • July 11, 2021 at 9:45 am
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    i continue to get server errors when I try to use OWA

    Reply
  • July 14, 2021 at 4:29 am
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    I have in the past been able to access from home, on my PC using CAC. Lately, this is not working. I am an M-Day Soldier so connecting this way is important. This is what I keep getting. I have tried IE and Chrome.

    Can’t reach this page

    •Make sure the web address https://web-cols04.mail.mil is correct
    •Search for this site on Bing
    •Refresh the page

    More information More information

    Fix connection problems

    Reply
  • July 19, 2021 at 12:41 am
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    I THINK I found a solution, if you keep getting the “cert Revoked” error on your personal computer, you need to redownload the Certs. Go to this site : https://militarycac.com/dodcerts.htm and follow the steps. I was able to get on the military email, JKO, and ALMS SO FAR on google chrome. I have yet to try the other browsers. Hopes this helps!!!

    Reply
  • August 11, 2021 at 11:33 pm
    Permalink

    I been trying to access the web-mail from home since weeks, internet explorer, edge, chrome and firefox. Nothing works, i keep getting the errror NET::ERR_CERT_REVOKED i dont even get to the “warning Banner” no more… Any ideas? Yes i deleted the brower history/coockies
    Thank you!

    Reply
  • August 31, 2021 at 2:20 pm
    Permalink

    I just keep getting the message: Your session could not be established.

    Reply
  • September 26, 2021 at 7:40 pm
    Permalink

    I’m getting the following error:

    Server Error in ‘/owa’ Application.
    Unhandled Execution Error
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: Microsoft.Exchange.Clients.Owa.Core.OwaURLIsOutOfDateException:

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [OwaURLIsOutOfDateException]
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.GetOwaUrlForExternalMailbox(OWAMiniRecipient owaMiniRecipient) +513
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.GetExchangePrincipal(OwaContext owaContext, ExchangePrincipal& exchangePrincipal) +311
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie) +251
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.AcquireAndPreprocessUserContext(OwaContext owaContext, HttpRequest request) +786
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext) +836
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext) +65
    Microsoft.Exchange.Clients.Owa.Core.OwaRequestEventInspector.OnPostAuthorizeRequest(Object sender, EventArgs e) +285
    System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +80
    System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +171

    I can get on other mil websites with my cac. The only thing I cannot view is my email. I was able to get on two weeks ago.

    Reply
  • September 30, 2021 at 11:26 am
    Permalink

    Same issue here. I’ve deleted all the cookies/history and re-downloaded the certificate. Nada. My school starts in 6 days. I have to have access to my email. If my IT guy at work fixes it I’ll tell you how we did it.

    Reply
  • February 17, 2022 at 7:51 am
    Permalink

    I keep getting the 500 redirect page

    Reply
  • March 14, 2022 at 9:16 am
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    When attempting to log in to OWA, seeing error message stating “A mailbox couldn’t be found for EASF\1266858660.MIL. If the problem continues, contact your help desk.
    Apparently, I don’t have an email anymore, even though I’m AD and don’t retire until next July.

    Reply
  • April 9, 2022 at 10:32 am
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    Hello everyone, try inserting your CAC before clicking the link. I had no issues when I did this.

    Reply
  • April 10, 2022 at 5:32 am
    Permalink

    Can anyone help ?? keep getting this code when i try to log on. worked about a week ago then since im getting the code.

    UTC Date: 2022-04-10T12:28:13.081Z
    Client Id: 2B5881AF4DA14A29AA6362A3410A7D6A
    Session Id: 9f82ba67-b835-45ee-8333-fb1fd4f0aa22
    Client Version: 20220318002.08
    BootResult: configuration
    err: Microsoft.Exchange.Data.Storage.InvalidLicenseException
    esrc: StartupData
    et: ServerError
    estack: Error: 500
    at f (https://webmail.apps.mil/mail/:297:201342)
    at https://webmail.apps.mil/mail/:297:210450
    st: 500
    ehk: X-OWA-Error
    efe: BN1P111CA0092
    ebe: PH1P111MB1353
    emsg: InvalidLicenseError

    Reply
  • May 16, 2022 at 5:53 am
    Permalink

    Hi. I accessed this web page: Army OWA Webmail can be accessed here: https://web.mail.mil/owa/

    I was prompted for my CAC card information. I entered that successfully. Now I get error “A mailbox couldn’t be found for EASF\1463420854.CTR. If the problem continues, contact your helpdesk.”. I am a civilian contractor. My Army email address is dale.m.thomas19.ctr@mail.mil.

    Reply
  • October 24, 2022 at 3:32 pm
    Permalink

    Hello, im having issues with trying to get access to my military email. Every time I attempt to log in I get the following: X-ClientId: CFBD60FB7A1047F29E4D95A6D75BA8F8
    request-id d5bd897a-7419-4c2b-873e-afd6baf91dff
    X-OWA-Error Microsoft.Exchange.Data.Storage.ObjectNotFoundException
    X-OWA-Version 15.1.2507.13
    X-FEServer UGUNHY04
    X-BEServer UGUNHY03

    Reply

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